Tag Archives for " Retail marketing "

Information is killing your advertising.

Contrary to popular belief, information is is the enemy of persuasion. Not the friend.

Most people think they can convince, sell or persuade by piling on facts and stats. Well, it might make you feel smart, but it’s not going to produce results. In fact, the more info you stuff into an ad, the less you’ll get out of it.

Information is what web sites are for. You can cover all the nitty gritty details in the content of your site. That’s where you go deep. Don’t try doing that in your advertising.

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1 Is the term “inspiring bank” an oxymoron?

It’s interesting, where people find inspiration. For some business owners, it’s the pages of Forbes or biographies of big-name entrepreneurs. For Monet, it was the garden. For me it’s the bookstore, the ski slopes, or the trails.

old-bankThe bank is definitely not on my list.

Banks are not known for their inspiring environments or groundbreaking business practices. In fact, the entire banking industry has a huge cloud hanging over its head, every since the mortgage banking debacle of 2009.

The most exciting thing to ever happen at my bank was the emancipation of the counter pens… They were released from their chains and replaced with crappy logo pens that are now free to take home with just a purchase of a $10,000 15-year Certificate of Deposit.

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1 How to build brand credibility, one detail at a time.

The brands I work with are not like WalMart. They don’t spend a half a billion dollars a year flooding the airwaves with traditional advertising. They don’t have enough money to sway public opinion in their favor. And all of them face stiff competition from bigger businesses.

Last week I had to convince a retail client that he couldn’t change people’s minds regarding his biggest competitors; the big box stores.

“You can’t compete on price,” I said.

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6 The ultimate, feel-good retail experience.

Why Powell’s is one of the sweetest franchise brands in the country.

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I never knew a store like this when I was a kid. Even back then, a neighborhood candy store was purely fictitious. More cliché than everyday. So when I wandered into Powell’s Sweet Shoppe for the first time, it really was a first.

Industry consultants call Powell’s Sweets “an involving retail experience that taps into deep-seated emotional connections with long-forgotten childhood brands.”

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