Tag Archives for " marketing tactics "

1 Is the term “inspiring bank” an oxymoron?

It’s interesting, where people find inspiration. For some business owners, it’s the pages of Forbes or biographies of big-name entrepreneurs. For Monet, it was the garden. For me it’s the bookstore, the ski slopes, or the trails.

old-bankThe bank is definitely not on my list.

Banks are not known for their inspiring environments or groundbreaking business practices. In fact, the entire banking industry has a huge cloud hanging over its head, every since the mortgage banking debacle of 2009.

The most exciting thing to ever happen at my bank was the emancipation of the counter pens… They were released from their chains and replaced with crappy logo pens that are now free to take home with just a purchase of a $10,000 15-year Certificate of Deposit.

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5 Strategic Thinking vs. Tactical Acting

The single most popular article I’ve ever written focuses on the difference between marketing strategy and marketing tactics.

Seems there’s a bit of confusion there. For example, I saw a blog recently titled “Top 10 Social Media Strategies.” But the list was purely tactical. Not a strategy to be seen.

So if you’re one of thousands who is still a bit unclear, you can read the original article. Or here’s another way to look at it…

At BNBranding we talk about Insight vs. Execution. Insight being the crucial strategic thinking that has to happen before you execute the tactical plan. Think, then act.

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1 How to build brand credibility, one detail at a time.

The brands I work with are not like WalMart. They don’t spend a half a billion dollars a year flooding the airwaves with traditional advertising. They don’t have enough money to sway public opinion in their favor. And all of them face stiff competition from bigger businesses.

Last week I had to convince a retail client that he couldn’t change people’s minds regarding his biggest competitors; the big box stores.

“You can’t compete on price,” I said.

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4 Class A Offices. Class C Websites.

Moved into a swanky new office building last week. (Great views of Mt. Bachelor, Broken Top, Three Sisters and the Phoenix Inn parking lot.)

The Alexander Drake Building, Downtown Bend, OR As I was unpacking boxes, lifting heavy furniture and contemplating the feng shui, it occurred to me that professional service firms spend a lot of time and money on their office space. And rightly so.

106 Marketing Strategy vs. Tactics

I’m appalled. A successful marketing guy asked me a question recently — a real no-brainer — which led me to believe he didn’t know the difference between strategy and tactics.

How can that be? He’s held several high-paying marketing positions. He’s college educated in Marketing 101. He’s gotta know this stuff.

So I started doing some research online and I’ve found the problem: The internet!

There’s more misinformation than information out there. More nonsense than common sense. Even some of the biggest gurus in the industry have posted conflicting information on this subject.scratching-head

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1 Just a little trim around the ears — How to cut your marketing budget without hurting your brand image.

By John Furgurson

When it comes to belt tightening, most marketing managers have it all wrong. At the first sign of an economic downturn they go to the list of tactics and start trimming off the bottom of the spread sheet. Or worse yet, they go for a military-style buzz cut and just chop it all off.

images4First thing to go is ”image” advertising”… anything that doesn’t have a coupon or a response vehicle of some kind is out the window. Brand building, it seems, can wait for better days.

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9 How stock photos can hurt your brand image

Please, not another image of your “friendly, courteous staff.”

How many times have you heard that cliché on a local radio ad… “our friendly, courteous staff is here to help with all your _______ needs, blah, blah, blah.” Chances are, you changed the channel before they could finish the sentence.

Crummy stock photos have the same effect on people. How many times have you seen this image on a corporate website?

It’s the classic, customer service visual cliché, and it’s just as bad for business as the blather you hear on weekend radio commercials.

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Bare breasts mean business at Starbucks.

Notice anything different at your local Starbucks lately? I sure have. The familiar green and white logo on the cups is missing. It’s a travesty to brand-conscious graphic designers everywhere.

At first glance I thought maybe it was just a corporate cost-cutting measure — the result of tremendous Wall Street pressure to improve performance. But once I looked a little closer, I noticed something even more revealing:

Starbuck has bared her breasts! The mermaid that’s been the Starbucks icon from day one, has gone back to her topless, hippy roots.

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