Category Archives for "Marketing"

10 Yes, when it comes to websites, design matters!

There was a group discussion on LinkedIn recently that started with this statement: “Web design is a waste of money.” It’s nonsense, of course, but that headline provoked quite a debate.

It’s interesting to see graphic designers on one end, and web programmers on the other, arguing their respective positions. One group believes web design should take a back seat to web marketing and functionality. After all, what good is a website if you’re not driving traffic to it. The other believes you should make sure the site is well polished before you drop a dime to drive traffic.

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5 How to make your website work — on many levels.

There seems to be a trend in website development these days… more and more cookie-cutter, template-driven websites that are wearily one dimensional.

The fact is, if you want the maximum return from your website investment, it needs to work on many different levels.

3 Success in copywriting: Mix up the words for better results.

Sometimes, one single word is everything. The difference between a marketing home run and a dribbling bunt. I recently ran into a client who was completely fixated on one word in a headline: “Precious.” “Babies are precious, not parking places,” she argued. “Yes, but diamonds are also precious. And what’s more valuable than diamonds?” I countered.

19 Brand authenticity — Keeping it real, honest, genuine and true.

I hate buzzwords. Every time a new marketing term shows up on the cover of a book I find myself having to translate the jargon into something meaningful for ordinary, busy business people.

Lately, it’s “Authenticity.” Seems “keeping it real” has become a household term. And a branding imperative.

3 The Olympics — The world’s most powerful brand?

I love the Winter Olympics.

I got hooked as a boy when Franz Klammer made his infamous gold medal run at the Innsbruck Games, and I’ve been watching ever since. I have to admit, I even watch some of the ice skating. (But no Ice Dancing.)

7 Verbal Branding & Brewpub Beer Snobs.

I had an experience in a brewpub recently that was inspiring and insulting at the same time. It proved the point that what you say, and how your front-line employees speak, can have a major impact on your branding efforts. It only takes one bad experience…

craft beer brands and branding tipsKeep in mind, this Oregon, where there are more brewpubs per capita than anywhere on earth. So craft brewing brands are plentiful and the competition is stiff. If you don’t like the food or the service or the beer in one brewpub, just walk around block and try another one.

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4 Back to Basics — A working definition of Brands and Branding.

Welcome to the new-and-improved Brand Insight Blog. I’m moving forward this week by going back… back to fundamentals and to the most frequently asked questions of all:

  1. What exactly IS branding, anyway?
  2. And why should the average business owner care?

No doubt, the semantics of marketing and branding can be very confusing. Every firm, consultant, author and marketing professor has a slightly different spin on the subject of branding, and it’s easy to fall into that classic, insider’s trap…

So I’m attempting to aggregate the best of them, and boil it all down to something you can actually use in your day-to-day business.

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1 Better survey questions — Avoiding the common pitfalls of market research.

I’m a big proponent of market research.

I’ve seen, first hand, how it can be integrated seamlessly into the operations of a rapidly-growing start-up. (They tracked customer satisfaction every week, in every new store, and grew into a billion-dollar brand.)

I’ve seen how research insight leads some brands in profitable new directions, and others back to their roots. And I know that some of the greatest ad campaigns of all time were built on tidbits of information from surveys and focus groups. Can you say, “Got Milk?”

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4 The 4 P’s of Internet Marketing. Plus one B.

Every year, hundreds of thousands of businesses are started with nothing more than a whim and a prayer and website. Most will fail. Some will muddle through, doing nothing particularly amazing, beyond staying afloat. But a few will rise to meteoric success and become iconic brands. (Think Zappos)

What’s the difference? Why do some e-biz start-ups succeed while so many others come and go faster than a bad Chinese restaurant?

Often it’s for the same reason that traditional, brick and mortar businesses fail: They ignore the most basic tenets of internet marketing and brand management.

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